FIELD-SERVICE-CONSULTANT EXAM QUESTIONS VCE, FIELD-SERVICE-CONSULTANT VALID TEST NOTES

Field-Service-Consultant Exam Questions Vce, Field-Service-Consultant Valid Test Notes

Field-Service-Consultant Exam Questions Vce, Field-Service-Consultant Valid Test Notes

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Tags: Field-Service-Consultant Exam Questions Vce, Field-Service-Consultant Valid Test Notes, Field-Service-Consultant Valid Test Camp, Field-Service-Consultant Test Pattern, Field-Service-Consultant Passguide

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Salesforce Field-Service-Consultant is a certification that is designed for professionals who want to build their career in the field service industry. Salesforce Certified Field Service Consultant certification is intended for individuals who have expertise in Salesforce Field Service Lightning and are looking to validate their knowledge and skills. The Salesforce Field-Service-Consultant Certification is a valuable asset for professionals who want to work with customers and provide them with the best field service experience.

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Field-Service-Consultant Valid Test Notes - Field-Service-Consultant Valid Test Camp

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Salesforce Certified Field Service Consultant Sample Questions (Q63-Q68):

NEW QUESTION # 63
An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?

  • A. Create one Service Resource and assign the Technician and Dispatcher role.
  • B. Create two Skills records and assign them to the Service Resource record.
  • C. Create two Service Resources and assign them to the employee. &
  • D. Create one Service Resource and assign the relevant Permission Set Licenses. pee

Answer: D

Explanation:
Service Resources are records that represent thepeople or equipment that perform field service tasks[199].
Permission Set Licenses are records that grant users access to specific features or apps such as Salesforce Field Service[200]. Creating one Service Resource and assigning the relevant Permission Set Licenses would allow Universal Containers to configure Salesforce Field Service to support an employee who performs the role of a Dispatcher and a Technician by creating a service resource record for the employee and assigning them the Salesforce FieldService Dispatcher and Mobile permission set licenses[201]. Creating two Service Resources and assigning them to the employee would not work because an employee can only be associated with one service resource record[202]. Creating one Service Resource andassigning the Technician and Dispatcher role would not work because roles are records that define the level of access users have to data in an organization hierarchy[203]. Creating two Skills records and assign them to the Service Resource record would not work because skills are records that define specific abilities or qualifications that service resources have and do not affect their access to features or apps[204]. References: https://help.salesforce.com/s
/articleView?id=sf.fs_service_resources_overview.htm&type=5 https://help.salesforce.com/s/articleView?
id=sf.perm_sets_license_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_perm_sets_license_assign.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_service_resources_create_edit_delete.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.roles.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.fs_skills_overview.htm&type=5


NEW QUESTION # 64
Universal containers wants to track when technicians need to visit a customer site multiple times to resolve an issue.
How should a consultant configure this using a single work order?

  • A. Create a new product consumed for each site visit.
  • B. Create a new child work order for each site visit.
  • C. Create a new work order line item for each site visit.
  • D. Create a new service appointment for each site visit.

Answer: D


NEW QUESTION # 65
Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?

  • A. Match Field
  • B. Required Resource
  • C. Resource Availability
  • D. Extended Match

Answer: A

Explanation:
Explanation
This work rule should be used to assign service resources based on related object records, such as accounts or assets, by matching field values between objects. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_rules_match_field.htm&type=5


NEW QUESTION # 66
When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signature capture?

  • A. Create two Service Reports and add one Signature Block to each Report.
  • B. Create two custom fields for the Service Appointment and use Flows to capture each signature.
  • C. Create a Flow that adds two Signature Blocks when the Service Report Is generated.
  • D. Create relevant Signature Types and add Signature Blocks to the Service Report Template.

Answer: D


NEW QUESTION # 67
universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?

  • A. Custom list view
  • B. Custom report in a private report folder
  • C. Custom gantt filter
  • D. Custom lightning component

Answer: C

Explanation:
Customgantt filters are filters that allow dispatchers to view service appointments based on specific criteria such as status, priority, or custom fields[67]. Creating a custom gantt filter would allow providing a view of emergency work that is only visible to dispatchers by setting up criteria such as status equals emergency and sharing the filter with dispatchers only[68]. Custom lightning component is a component that allows developers to create custom user interfaces using Lightning Web Components or Aura Components[69].
Creating a custom lightning component would require coding and would not leverage the existing gantt chart functionality. Custom report in a private report folder is a report that allows users to view data based on specific criteria such as objects, fields, filters, or charts[70]. Creating a custom report in a private report folder would not provide a view of emergency work on the gantt chart and would not allow dispatchers to schedule or reschedule service appointments. Custom list view is a list view that allows users to view records based on specific criteria such as filters, fields, or sorting[71]. Creating a custom list view would not provide a view of emergency work on the gantt chart and would not allow dispatchers toschedule or reschedule service appointments. References: https://help.salesforce.com/s/articleView?id=sf.fs_gantt_filters.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_gantt_filters_create.htm&type=5 https://developer.
salesforce.com/docs/component-library/documentation/en/lwc https://help.salesforce.com/s/articleView?id=sf.
reports_builder_overview.htm&type=5https://help.salesforce.com/s/articleView?id=sf.customize_listviews.
htm&type=5


NEW QUESTION # 68
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